FAQs

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FAQs2017-08-14T12:47:20-04:00
Resources – Tools, Apps, and more.2018-09-05T20:32:43-04:00

We’ve begun to compile useful tools that we use for LEADistics. We use tools for productivity, business operations, and more. If you’d like to review these, please visit this page.

Some of our resources include affiliate links. These are clearly identified, and we also describe why we’ve started to use these.

Privacy Policy2022-05-28T05:42:01-04:00

LEADistics LLC Privacy Policy Effective 20220521

Let’s just start with the most important statement: We respect your privacy and are determined to protect your personal data.

Our Privacy Policy provides details on how we collect and look after data you may provide to us.

Note: Our site is designed to serve adults—leaders and professionals. We do not knowingly collect children’s data.

You must read this privacy policy, along with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we use your data. This privacy notice supplements the other notices, including our terms of use, and is not intended to override them.

Data controller(s) 

LEADistics LLC (referred to as “LEADistics,” “we,” “us,” “our”) is the controller and responsible for your personal data. Here’s how to reach us:

LEADistics LLC, 2909 River Vista Way, Mount Pleasant, SC 29466; for any privacy or data related questions, please reach out to our DATA REPRESENTATIVE at info@leadistics.com.

Links to Third-party Sites or Resources 

Our site includes some links to third-party websites or resources. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy policies and terms of use (also called “terms of service” or “terms and conditions”) of every website you visit.

Collecting Personal Data – The WHAT and HOW section

Data we may have varies based on whether you are a guest of our site or an event, a client, or a vendor/supplier.

You may have shared your data with us DIRECTLY, by:

  • Completing a form, calling, or sending an email,
  • Making a purchase of services,
  • Entering a contest, drawing, or give-away,
  • Requesting marketing items, reports, or free resources, or
  • Providing information to facilitate invoicing or payment.

Most often, the personal data or information you’ve shared includes:

  • Contact Data. An email address, and sometimes a phone number.
  • Identity Data. Your first and last names.

Other types of data are user specific. For example, a client or vendor may share their address. Coaching clients may share data to support their experience, such as their current employer and roledesired results, and we also keep notes on actions and progress toward goals.

Finally, we do not collect any personal information about race, ethnicity, political affiliation, sexual orientation, health, religious affiliation or beliefs, union membership, or any other “special categories of personal data.”

Use of Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

  • Legitimate Interest. This means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by emailing info@leadistics.com.
  • Examples. Here are some of the ways we use information.
    • Enable you to access and use our membership / learning platform.
    • Respond to requests for speaking and event proposals, via email or phone.
    • Provide requested materials via email, for example, a free report where a site guest or client “opts in.”
    • Send resource information, for example, an email series responding to an “ask me anything” at a group event.
    • Process your orders and maintain your account with us.
    • Send informational updates on the topic of leadership, with announcements on any new course or service opportunities (“marketing”) via email.
    • Provide a personalized coaching or course experience, via our private membership portal, face to face, or other virtual delivery.
    • Promote engagement in your learning and development.
  • Purchases. We request information from you on our order forms. To buy from us, you must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
  • Opting Out. You are able to opt out of a specific email series or all marketing using unsubscribe links OR by emailing info@leadistics.com
  • Sharing. We do not share your personally identifiable information with third parties.
  • Transfers. Our operation is based in the United States; we do not transfer any personal data to locations outside the United States.

Security
We take precautions to protect your information. When you submit sensitive information to our site, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and “https” at the beginning of the address of our site. We do not see, maintain, or store your credit card number in our system(s). All online payments are processed by Stripe or PayPal, with their service integrated through the purchase gateway solely to process any purchase you make.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies, Google Analytics, and “Do Not Track”
We use “cookies” on this site and employ Google Analytics reports to understand how our site guests interact with our site. A cookie is a piece of data stored on a site visitor’s device (computer or mobile phone). These allow a site to store things like user preferences, so that a site remembers you.

Cookies can remind you of items in a shopping cart. They can also enable us to better understand your interests to enhance your experience on our site. Usage of a cookie is in no way linked to any personally identifiable information (your name, email, address, etc., as described above) on our site. However, if you are a client or subscriber, a cookie will let us know that you took an action such clicked a link in an email to read a blog post or visited a specific page on our site.  Client-specific information is not stored or maintained on the LEADistics website.

All browsers allow you to change cookie settings, usually accessed from an “options” or “preferences” menu item. You could also use the “Help” option for your particular browser.

Your browser settings may allow you to automatically transmit a “Do Not Track” signal. According to the Future of Privacy Forum (https://allaboutdnt.com), “There is no consensus yet on how the companies you encounter should interpret DNT. As a result, most sites do not currently change their practices when they receive a DNT signal.” We currently do not have any configurations to respond specifically to DNT signals.

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as professional role). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our site and services. 

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.
  • Have us delete any data we have about you. Note on data related to coaching engagements: For professional certification, we are required to keep information on clients, including hours coached, agreement, fees, purpose and goals, progress notes, and date of coaching relationship termination, for a period of five years. 

Changes
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Terms of Use2018-07-19T08:58:46-04:00

LEADistics LLC Terms of Use – Effective 20180715

LEADistics LLC (“LEADistics,” “we,” “us,” “our”) offers all guests, visitors, and users  (“you”) of our site (the “site,” “leadistics.com” and any related domains/subdomains) and services, a Terms of Use(sometimes known as Terms and Conditionsor Terms of Service) to clearly show both our expectations in partnering with you and what you can expect from us.

Our Privacy Policy provides additional detail on collecting and protecting data you may provide directly or indirectly to us.

We refer to the collective terms and provisions of our Terms of Use and Privacy Policy as the “agreement.”

We refer to any use of our site, services, and products collectively as the “service.” Specific services and products include such options as coaching, consulting, courses, workshops, seminars, keynotes, books, and events.

By accessing and using our service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by this agreement, please do not use this service.

Intellectual Property

The Site and its original content, features, and functionality are owned by LEADistics and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. This includes logos, designs, tag lines, and all other forms of content, regardless of media employed to deliver the content.

Original content developed and delivered through posts, speaking, live and recorded events, courses, videos, workshops, webinars, or other services, etc. is also owned by LEADistics, and is protected as stated above, with all rights reserved.  Client requests for video or other content recording or dissemination will be handled under separate contract.

Public Facing and Protected Content

Our site has two parts, a public facing website informational website and a membership based component to deliver content not available to the public.

  • Permissions, 100 words or less. You may quote up to 100 words of public facing content, as long as you provide clear attribution (Dr. Kathryn Bingham, CEO | LEADistics LLC, with a link to the post or page at leadistics.com).
  • Permissions, over 100 words. If you wish to quote public facing passages longer than 100 words, please send your request via our contact form located at leadistics.com/contact. Include your name, the specific passage and where located, and where and how you would like to use the content.
  • Accuracy. The site and its components are offered for informational purposes and effort is made to assure reliable sources and research based content. However, because (1) we have humans and nobody is perfect and (2) visitors, guests, and users vary widely in what each perceives constitutes utility or how they interact with content, this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.
  • While reputable hosting vendors and service providers support our platform, we cannot guarantee that our site will be accessible 100% of the time. We are not liable for an occasional service outage.
  • Participation, over the age of 18. Our site focuses on providing information and services appropriate to executives, entrepreneurs, and professionals who seek to elevate leadership growth and facilitate transitions. Because this may involve purchases of protected content or services, users must be adults over the age of 18 years old. Site agreement includes your assertion that you are over the age of 18 years old.
  • Participation, considerate professional behavior. In some cases, services are delivered in a group setting or with access to a discussion forum. We expect all participants to extend respect to others. While individuals do not have to agree with each other, all participant communication and engagement must reflect productive civil discourse. Abuse will not be tolerated, and abuser’s access and rights to participate will be terminated without recourse.
  • Termination. We take abuse of the site and/or other participants seriously. We may terminate your access to the site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account/profile. All provisions of this agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
  • Other restrictions. No person or party may, by any means, access protected (member based) content or the private spaces of other Participants. Protected content is not to be copied, reimaged, shared, converted to other formats, or used in any way other than intended by LEADistics or our clients. This includes any process, design, organization, and set up or delivery of services.

Payment Policy

LEADistics offers a variety of services; each with a mix of payment methods.

  • Speaking and Events. Keynotes and other professional development or events require a separate contract. After learning about your objectives, we will provide a proposal and contract. Terms include a fifty percent deposit due upon booking agreement and the balance at the venue prior to delivery. Travel, accommodations, and meals are a separate expense. Payment via check or credit card (via Stripe or PayPal). We reserve your slot and invest considerable time preparing for your event and unique audience, therefore the following cancellation fees will apply: 75% for 30 days or less; 50% for 31-60 days; 25% for 61-90 days; 10% for 91-120 days prior to event.
  • Coaching, Group Coaching, Coaching Intensives, and Masterminds. All coaching incorporates a separate agreement; Masterminds also require an application. Subject to the package selected, payment options include a single upfront fee, payment plan, or annual/monthly fees. Payment by credit card (via Stripe or PayPal); in some cases a check can be arranged.
  • Courses. Courses are purchased through the membership portal using a credit card (via Stripe or PayPal). Short courses offer a single payment for access; longer courses generally allow an alternate option of a payment plan.
  • Consulting. Payment options for consulting work varies by project and duration. Some projects offer monthly invoicing, due upon receipt, and payable by check.

Delivery of Goods

We do not at this time sell physical products; however, we occasionally offer a bonus item or ship learning materials for an event. Under these circumstances, we use reputable third party carriers such as USPS, UPS, or FedEx. As soon as the carrier takes possession of a shipment, they are responsible for the content’s condition and on-time delivery.

Advertising and Affiliations

We do not have advertisements on our site.  We take our credibility seriously, only endorse products or services we believe in.

We may share research results obtained through public and academic sources. From time to time, we review, refer to, or even recommend works of other authors.  For the most part, we will have purchased another author’s work, although occasionally we receive a “review copy.” We will never recommend content we have not fully reviewed with appropriate academic and professional skepticism and we will never post anything other than an honest review. We do not recommend other sites, products, or materials that we do not consider our users and clients will find valuable.

From time to time we may create “affiliate” relationships. An affiliate relationship may provide financial or other benefit for making something available for you to purchase. You are fully free to make a purchase (or not) of an affiliate’s offering. Any such offering will be clearly identified.

Links to Other Websites

This site contains links to other sites or resources controlled by others. Because these sites are not owned or controlled by LEADistics, we cannot assume responsibility for the content or general practices of these third party sites and/or services. We strongly advise you to read the entire terms and conditions and privacy policy of any site you visit as a result of a link posted on our site.

Governing Law and Jurisdiction

This agreement is governed by the laws of South Carolina, in the United States. You agree that legal action of any kind, including arbitration, will be conducted solely in Charleston County, South Carolina.

Updates and Changes

We reserve the right to change this agreement from time to time and your continued use of the site will signify your acceptance of any adjustment to these terms. You are advised to re-read this agreement on a regular basis.

If we make any changes to our privacy policy, we will announce changes on our home page and on other key pages on our site for a period of 30 days. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by email will be made to those affected by the change. Again, you are advised to re-read our policy on a regular basis.

 

Private Client Portal2022-05-28T06:19:03-04:00

We have migrated our online learning and development to a new platform. Users may access this link: LEADistics Portal; or use the blue button at the top right of any site page’s menu. Portal visitors may sign up (opt-in) for free content and resources and purchase courses and services.

If you’re interested in elevating your leadership, reach out for a complimentary Discovery conversation.
Discovery Calendar

We’re in the process of integrating information between the portal and this site. Subscribers to the LeadUP newsletter get early notice of new content and access to pilot programs.

Engaging a coach2022-05-28T07:59:18-04:00

Working with an executive coach or leadership development professional may entail individual, team, or group coaching and masterminds. Material can also be shared in workshops, seminars or as a keynote. This FAQ focuses specifically on coaching processes.

Executives, entrepreneurs, and professionals explore coaching from many starting points. For individuals, engagements frequently begin with one or more of the following:

  • Clarify a “what’s next” – A leader may be very clear on desired needs or express a less defined “sense” of wanting something more or different. In this engagement, the leader will design and define opportunities and destinations.
  • Craft a plan – A goal without a plan is just a wish. Leaders with a clear destination next explore the options that will take them toward a desired change for themselves or their team, new roles, elevating capability or capacity, increase performance and impact, or address problem solving.
  • Create momentum – Leaders begin executing, supported by a clear road map with milestones.
  • Embrace accountability – Transformation often occurs more quickly and has greater “stickiness” when performance is matched with accountability.

Coaching with Dr. Bingham incorporates weaving in leadership growth and support for both strategic and tactical problem solving on a journey. For individuals who are new to engaging a coach, here’s the process:

  1. Virtual Coffee – start with a conversation with no obligations. Share your thoughts and ideas. Explore options. If a leader and Dr. Bingham feel like there’s a good match for building a productive relationship, the dialogue will shift to the business side of an engagement.
  2. Contracting – Dr. Bingham uses “natural language” contracts (not filled with legalese). Please ask any questions to clarify what your choice of engagement entails. Clients will be provided a link to make their purchase and be given a private online space for the duration of the engagement.
  3. Onboarding – This sets leaders up for success, in terms of scheduling sessions, sharing resources, and integrating with any sponsors. Clients who are sponsored by a company for their engagement may have reporting or checkpoints. A key element is that Dr. Bingham serves as the advocate for the leader being coached and will always act in her client’s best interest.
  4. Actual coaching is unique to a leader and his or her needs. Dr. Bingham applies multiple methodologies in her work and doesn’t use a “one size fits all” approach. A good coach asks provocative questions to prompt thinking and shares what a leader needs to hear, not necessarily what she or he “wants” to hear. The leader needs to embrace the “work” of his or her desired change.
  5. Midpoint check – what progress is a leader experiencing? If there’s a sponsor, how are expectations being met or exceeded?
  6. Continuation through off boarding – the coaching engagement continues and may be extended. When a contract or extension concludes, leaders retain access to complimentary resources and his or her records are maintained according to LEADistic’s records retention for clients. Former clients are free to check in when their engagement concludes. This is a relationship, not a transaction.
Permissions2018-07-19T09:03:39-04:00

With the exception of “guest posts” written by others (see the bottom of this page), the content on this Web site is owned by and copyrighted in the name of Kathryn Bingham, with all rights reserved. I want to strike the appropriate balance between getting my content widely distributed while also protecting my intellectual property rights. Thanks in advance for your cooperation.

Without My Permission

You are free to do the following without my permission:

  • Link to my site or any specific post on my site.
  • Extract and re-post less than 100 words on any other site, provided you link back to my original post (or page, if that’s the source of what you are sharing).
  • Print off my posts and photocopy up to 50 copies for internal distribution within your own company or organization.
  • Print my posts in any non-commercial publication (e.g., company newsletter, church newsletter, class syllabus, etc.), provided you include this copyright notice: “© 2018, Kathryn Bingham. All rights reserved. Originally published at https://LEADistics.com.”

Not Without My Permission

You must have my express written consent to do any of the following:

  • Use this content in for commercial purposes, including selling or licensing printed or digital versions of my content.
  • Alter, transform, or build upon this work.

Re-posting and Translation Rights

I do not permit the re-posting of my posts in their entirety. This is because Google penalizes websites for publishing duplicate content. It often can’t tell which site hosts the original, so I risk getting penalized myself for granting permission.

In addition, I don’t allow the translation and publication of my work in other languages. I simply don’t have the resources to validate the quality of the work.

Guest Posts

Guest bloggers retain the copyright to the posts they write. The above permission guidelines do not apply to their work. If you are interested in re-posting or publishing their content, you must contact them directly. I cannot serve as a broker, agent, or contact point.

If you have some use for my content that is not covered here, please email me.

 

Comments versus Creating Conversation2017-08-14T12:47:24-04:00

“Why can’t I comment on your blog?” you’re asking!

I started out having comments on the blog itself. Unfortunately, I faced two issues:

  1. First, despite using filters, the thoughts added by readers were hidden amongst an abundance of spam. It became increasingly difficult to monitor. Occasionally, the spam was well disguised. And, frankly, this took away my intent to generate conversation and community. Which leads me to …
  2. Other social media platforms better support community creation and the ability to hold conversations. So, I’ve moved comments to a LEADistics Facebook page. Current data shows this as the most widely used social media platform, so it’s accessible to almost everyone. I provide a link at the bottom of every post to make it easy to share your thoughts. And, if Facebook is not your platform of choice, you can also tweet me!

I would love to engage in conversation, and welcome your comments and honest feedback. I also invite you to share posts via your favorite social media platform.

I do ask that guests leaving comments be mindful of civil discourse. Please share critique of my thoughts and those of other guests in a respectful way. While I’m reluctant to ever censor a voice, I will delete comments that are intentionally hurtful or use language not suitable for broad, professional audiences. Thank you, in advance, for your courtesy and consideration!

1 – Privacy Policy Update Feb 19, 2020 | 2 – Coming Soon: New course options!

1 – Our Privacy Policy updated on February 19, 2020; to review our policy, click here.

2 – We are migrating our Portal learning and private coaching environment to another platform. If you click the current link, you’ll see old info (sorry!). The new site should be ready by March 2020 (YEAH!).

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